India Calling

Once again, this evening, I found myself on the phone to India.

You all know the experience - you call up your support people, press a few numbers on the phone, and you find yourself talking to a person situated in Mumbai, or Bangalore (those are the two places to which I've found myself connected). At this point, a lot of people start to panic. I'm hard pressed to understand why.

I love speaking to India, because all the people to whom I've spoken are

1. Extremely polite.
2. Very knowledgeable.
3. Incapable of admitting defeat.
4. Delighted when they get someone on the phone who has a bit more than a little technical knowledge - although this is personal!
   

Yes, I admit, there are sometimes problems with making out some of the words. However, I've never yet met the person who will not repeat for me, sometimes more than once.

In addition to which, you can usually get them to give you a weather report while you're on the phone!

Let's hear it for the Indian tech support guys!